Oversees the deposit operations activities of the Bank. Ensure efficient delivery of back-office support services for deposit products and services, including new and existing deposit account and related services (i.e. debit card and overdrafts) set-up and maintenance, regulatory transaction monitoring, item processing and related exception item resolution.
Supervise the daily operations of the Deposit Operations staff.
Research and resolve non-routine/complex Deposit Operations problems and communicates findings to management and internal customers.
Assists with the development, communication, and implementation of all aspects of deposit operations related programs and procedures.
Recommend process improvement(s) and automated process workflows.
Provide operational, administrative, and technical support to departments throughout the organization.
Serves as point of contact for the bank’s core processing software and deposit platform software.
Represents Lincoln Savings Bank in a positive light in all professional duties. Including participating in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.
Performs other duties and responsibilities as defined by Management.
College degree preferred, or 5 years related experience
Proven leadership and team development skills
Numeric aptitude, analytical skills, detail orientation
Strong written and verbal communication skills
Sound judgment and solid problem solving, decision making and organizational skills
Ability to handle multiple priorities and ensure accurate and timely completion of all tasks
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)