Responsible for working with customers to collect past due loans. Provides support and recommendations to management on the status of delinquent loans while working to improve loan collection parameters.
Contacting delinquent borrowers to work out a payment plan or loss mitigation options.
Follow state and federal requirements for consumer and mortgage collection activities.
Approve loan modifications on delinquent credits.
Report to management on status of delinquent loans.
Research and respond to credit dispute notifications.
Provide recommendations to management on charge-off loans.
Manage ORE properties and values in conjunction with Credit Administration.
Manage vendor relationship with repossession companies and collection company.
Monitor loans in bankruptcy including reaffirmations.
Work with Credit Administration to improve and enhance loan policy parameters for collections.
Monitor restructured debt performing in accordance with their modifications.
Represents Lincoln Savings Bank in a positive light in all professional duties. Including participating in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.
Performs other duties and responsibilities as defined by Management.
Retail or mortgage lending experience
Collection experience is a plus but notnecessary